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BOOKS
General Restaurant & Food Service Management

 
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The Professional Bartender’s Handbook: A Recipe for Every Drink Known—Including Tricks and Games to Impress Your Guests



This new book is written for the professional bartender. A copy belongs behind every bar. Whether running a stand-alone business or one incorporated into a restaurant, hotel, or food service operation, the successful bartender needs product and equipment knowledge, and a strong grasp of mixology.

This new book is more than just a recipe guide, although it contains nearly 1,500 different cocktails and shooters. This new book is fun and easy to read, the recipes are in alphabetical order with suggested glassware, ingredients, and garnishes. You will learn tips and tricks, bar terminology, measurements, how to set up a bar, glassware, responsible serving issues, garnishes, bar games and tricks, famous toasts, and much more. And you will find a special section on non-alcoholic drinks.

Description PRICE
The Professional Bartender’s Handbook $21.95

 


 

The Complete Guide to Successful Event Planning

 

Eric Hoffer Book Awards Winner or Finalist   

Gathering people together for a special event is always a challenge even for the experienced planner – for each event is unique. This book is designed to empower any planner to meet all challenges that surround a production. Whether you find yourself in charge of one important event or you have chosen event planning as a career, you want your events to be incredibly successful and remembered for years to come. A memorable event is one that flows smoothly with every detail carefully orchestrated and produced meticulously with the participant in mind. Successful events do not just happen; they are the result of hard work, creativity, awareness, and careful attention to detail. Every detail!

Successful Event Planning is the most thorough, concise, and easy to follow event planning book available. From the initial concept to ongoing management, this book has techniques to increase your chances of success and systems to avoid many common mistakes. It shows you dozens of ways to save time and money and introduces you to every facet of the planning process. This ultimate guidebook equips the reader with new ideas, support, and creative problem-solving skills.

The chapters follow the dynamics of the actual event planning process and are supported by extensive checklists and timelines. As the reader undertakes the complexities of daily responsibilities and tasks, Successful Event Planning inspires efficiency and confidence and makes it possible to stay on track. Whether you are a professional or a novice, you will find this guidebook a must-have if you are planning the Academy Awards or your daughter's wedding. The information found in this book is suitable for creating any event for any theme, size, location, or budget.

Two significant, timely, and relevant advantages this book offers that you will not find elsewhere are Environmental Friendly practices and the latest up-to-date technology applications and gadgets.

Making your event “environmentally friendly” is straightforward and simple with the suggestions in this book. With the detailed ideas, choices, and examples embraced, the author puts you at the forefront of an emerging "green" movement this country and the event industry is taking.

You will be brought up-to-date with the latest trends in technology and understand what is appropriate for your particular event. Today more than ever, participants want to “stay in touch” while at an event. Also included are the latest audio-visual equipment ideas that will dazzle your participants and provide the best environment possible for getting your message out.

The opportunities to use Successful Event Planning are plentiful. You have all the tools at hand to create any memorable or extraordinary event such as grand openings, seminars, receptions, weddings, corporate events, fundraisers, musicals and plays, Bar and Bat Mitzvah, dances, retirement parties, conferences and conventions, reunions of all kinds, retreats, premieres, festivals, carnival, and sporting events. Reasons people get together are endless. Opportunities await you!
 

Description PRICE
The Complete Guide to Successful Event Planning $79.95

 


The Non-Commercial Food Service Manager’s Handbook: A Complete Guide for Hospitals, Nursing Homes, Military, Prisons, Schools, and Churches: With
Companion CD-ROM

The Non-Commercial Food Service Manager's Handbook 

Finally, the non-commercial food service director has a comprehensive manual to aid them in their day-to-day operations. This massive 600-page new book will show you step by step how to set up, operate, and manage a financially successful food service operation. The author has left no stone unturned.

The book’s 19 chapters cover the entire process from startup to ongoing management in an easy-to-understand way, pointing out methods to increase your chances of success, and showing how to avoid many common mistakes. The new companion CD-ROM contains all the forms in the book in PDF format.

While providing detailed instruction and examples, the author leads you through  basic cost-control systems, menu planning, sample  floor plans and diagrams, successful kitchen management, equipment layout and planning, food safety and HACCP, dietary considerations, special patient/client needs, learn how to set up computer systems to save time and money, learn how to hire and keep a qualified professional staff, manage and train employees, accounting and bookkeeping procedures, auditing, successful budgeting and profit planning development, as well as thousands of great tips and useful guidelines.

The extensive resource guide details over 7,000 suppliers to the industry; this directory could be a separate book on its own. This covers everything for which many companies pay consultants thousands of dollars. 

 

Description PRICE
The Non-Commercial Food Service Manager’s Handbook $79.95

 


 

 

HACCP & Sanitation in Restaurants and Food Service Operations: A Practical guide based on the USDA Food Code-With Companion CD-ROM



According to the FDA, it is estimated that up to 76 million people get a food-borne illness each year. Since people don't go to the doctor for mild symptoms, the actual number of illnesses can't be known. But 5,000 people a year die from food-borne illness in the United States, and many others suffer long-term effects.

Most all of this sickness and death could have been prevented with the proper procedures that are taught in this comprehensive book. If these numbers don't upset you, realize that a food-borne outbreak in your establishment can put you out of business, and certainly if the business survives it will be severally damaged, this of course after the lawsuits are resolved. If you do not have proper sanitation methods and a HACCP program in place, you need to remedy that today.

Description PRICE
HACCP & Sanitation in Restaurants $79.95
 

The Restaurant Manager's Handbook, 3rd Edition

This comprehensive and massive 600 page new book will show you step-by-step how to set up, operate, and manage a financially successful foodservice operation. The author has left no stone unturned in explaining the risky business of running a restaurant. Operators in the non-commercial segment as well as caterers, and really anyone in the food service industry will find this book very useful.

The book's nineteen chapters cover the entire process of a restaurant start-up and ongoing management in an easy to understand way, pointing out methods to increase your chances
of success, and showing how to avoid the many common mistakes that can doom a start-up. The new companion CD-ROM contains all the forms demonstrated in the book for easy use in a PDF format.

While providing detailed instruction and  examples, the author leads you through finding a location that will bring success, learn how to draw up a winning business plan, how to buy and (sell ) a restaurant, franchising,  basic cost control systems, profitable menu planning, sample restaurant floor plans & diagrams, successful kitchen management, equipment layout and planning,  food safety & HACCP, successful beverage management, learn how to set up computer systems to save time and money,   learn how to hire & keep a qualified professional staff, brand new IRS tip reporting  requirements,  managing and training employees, generate high profile public relations and publicity, learn low cost internal marketing ideas,  low and no cost ways to satisfy customers and build sales, learn how to keep bringing customers back, accounting & bookkeeping procedures, auditing, successful budgeting and profit planning development,  as well as thousands  of great  tips and useful guidelines. The extensive resource Guide details over 7,000 suppliers to the industry, this directory could be a separate book on its own. This Restaurant Managers Handbook covers everything that many companies pay consultants thousands of dollars for. ideal for professionals in the hospitality field as well as newcomers who may be looking for answers to cost containment and training issues. There are literally hundreds of innovative ways demonstrated to streamline your restaurant business. Learn new ways to make the kitchen, bars, dining room, and front office run smoother and increase performance. Shut down waste, reduce costs, and increase profits. In addition operators will appreciate this valuable resource and reference in their daily activities and as a source of ready-to-use forms, web sites, operating and cost cutting ideas, and mathematical formulas that can be easily applied to their operations.

Description PRICE
The Restaurant Manager's Handbook, 3rd Ed. $79.95
 

The Encyclopedia of Restaurant Forms

If you're in the process of starting a new restaurant or are managing an existing food service operation, this is the one book you need to do it right. Always wanted a personal assistant at your disposal? Now you will have one, in book form! Designed to save the food service manager both time and money, you won't know how you got along before with out it.

For the new and veteran food service operators alike, this book is essentially a unique "survival kit" p7924d with Successful Event Planning-to-use materials for all aspects of your job. The book and companion CD-Rom focuses on the issues, situations and tasks that you face daily in your management role
as leader, manager, arbitrator, evaluator, chairperson, disciplinarian and more; from working with difficult customers and employees to
ensuring the profitability of your operation.

Included in this book are hundreds of easy-to-implement tools, forms, checklists, posters, templates and training aids to help you get your operation organized, and easier to manage while building your bottom line! The material may be used as is or readily adapted for any food service application. For example, you'll find a practical form to use when interviewing employees, a template for developing an employee schedule and checklists for examining the food service operation and preparing a budget.

Expertly organized, this unique book takes you step by step through each department of a restaurant, caterer, hotel and non-commercial operations. Among the topics covered are management principles of planning, organizing, coordinating, staffing, directing, controlling and evaluation; product purchasing, receiving, storing and issuing, preparation and service; employment and personnel practices; and management of equipment and money.

This manual will arm you with the right information to help you do your job. Keep it on your desk for continual reference. The many valuable forms contained in this work may be easily printed out and customized from the companion CD-Rom. There are over 488 ready-to-use business forms, checklists, training aids, contracts and agreements!

Description PRICE
The Encyclopedia of Restaurant Forms $79.95
 

The Encyclopedia of Restaurant Training

Training is an investment for the future, the only foundation on which success can be built. Training delivers excellence in product and performance, elevating a good restaurant into a great one.

Training will keep the skills of its employees and management sharp. But in no other industry is its absence or presence as obvious as it is in the food service industry. It is hard to find good, qualified employees, and even harder to keep them. In addition, unemployment levels are low, and competition for qualified workers is tough. What's the answer? Training! Constant training and re-enforcement keeps employees and management sharp and focused, and demonstrates the company cares enough to spend time and subsequently money on them. And that's precisely what this new encyclopedic book will do for you - be your new training manager.

The first part of the book will teach you how to develop training programs for food service employees, and how to train the trainer. The book is full of training tips, tactics and how-tos that will show you proper presentation, and how to keep learners motivated both during and after the training. The second part of the book details specific job descriptions and detailed job performance skills for every position in a food service operation, from the general manager to dishwasher. There are study guides and tests for all positions. Some of the positions include General Manager, Kitchen Manager, Server, Dishwasher, Line Cook, Prep Cook, Bus Person, Host/Hostess, Bartender, Wine & Alcohol Service, Kitchen Steward, Food Safety, Employee Safety, Hotel Positions, etc. Specific instructions are provided for using equipment as well.

Description PRICE
The Encyclopedia of Restaurant Training $79.95
 

Opening a Restaurant

Restaurants are one of the most frequently started small businesses, yet have one of the highest failure rates. Survivors need a powerful strategic advantage: a sound business plan and feasibility study prior to opening. A new study from the Ohio State University has found the restaurant industry failure rate between 1996 and 1999 to be between 57-61 percent over three years. Don't be a statistic on the wrong side, plan now for success with this new book and CD-Rom package.

A business plan precisely defines your business, identifies your goals and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement and a cash flow analysis. It helps you allocate resources properly, handle unforeseen complications and make good business decisions. Because it provides specific and organized information about your company and how you will repay borrowed money, a good business plan is a crucial part of any loan application. Additionally, it informs personnel, suppliers and others about your operations and goals. Don't skip this vital step in opening your restaurant. Order today!

This item will be published June 2004. You may pre-order these items now, and they will ship immediately when available. Your credit card will not be charged until the items ships.

Description PRICE
Opening a Restaurant $39.95
 

How To Open a Financially Successful Bakery

Bakeries can be started with a low investment compared to other food business, and can be highly profitable! This is the A-to-Z guide to making it in your own small bakery!
 
Description PRICE
How To Open a Financially Successful Bakery $39.95
 

How To Open a Financially Successful Bed & Breakfast or Small Hotel

This comprehensive handbook with companion CD-ROM will clearly demonstrate how to set up, operate and manage a financially successful bed and breakfast or small hotel.
 
Description PRICE
How To Open a Financially Successful Bed & Breakfast or Small Hotel $39.95
 

How To Open a Financially Successful Coffee, Espresso & Tea Shop

This new book is a detailed study of the business side of the specialty coffee and beverage shop. This complete manual will arm you with everything you need for success.
 
Description PRICE
How To Open a Financially Successful Coffee, Espresso & Tea Shop $39.95
 

How To Open a Financially Successful
Specialty Retail & Gourmet Foods Shop


Learn the expert tips, tricks and crucial how-to information you just can't find anywhere else about specialty retail and gourmet food sales.
 
Description PRICE
How To Open a Financially Successful Specialty Retail & Gourmet Foods Shop $39.95
 

How To Communicate With
Your Spanish & Asian Employees

This book includes definitions of common Spanish and Chinese words arranged by such categories as workplace items, foods, greetings, interview questions, introductions, time numbers, days of the week, months, colors, etc. A clean, crisp layout and detailed treatment of words ensure accurate translation and allow the user to grasp the important nuances of the language quickly. The entire book is duplicated in both Spanish, English and Chinese so both English-speaking and non-English-speaking persons can easily use it. Includes a CD-ROM employee handbook in Spanish and Chinese.
 

Description PRICE
How To Communicate With Your
Spanish & Asian Employees
$39.95
 

Hotel Management and Operations

This book features contributions from 60 leading industry professionals and academics and encourages critical thinking.
 

Description PRICE
Hotel Management and Operations $70.00
 

Resorts: Management and Operations

This book focuses on the essential elements of resorts-recreational facilities, lodging/food and beverage and guests.
 

Description PRICE
Resorts: Management and Operations $70.00
 

The Professional Housekeeper

This comprehensive text includes everything from the latest information on self-managed teams in cleaning to technological advances.
 

Description PRICE
The Professional Housekeeper $70.00
 

The Gaming Industry: Introduction and Perspectives

Current academic and technological trends, plus the legislative developments permitting gambling casinos in almost every state.
 

Description PRICE
The Gaming Industry: Introduction and Perspectives $75.00
 

Hospitality Law: Managing Legal Issues
in the Hospitality Industry

Prepares readers to negotiate the industry's complex network of legal requirements and minimize the risk of a lawsuit.
 

Description PRICE
Hospitality Law: Managing Legal Issues in the Hospitality Industry $75.00
 

Hotel Front Office Management

This valuable resource contains an overview of lodging hospitality, a tour of the front office, a review of the guest cycle, an analysis of guest services and more!
 

Description PRICE
Hotel Front Office Management $65.00
 

The Complete Guide to Event Entertainment and Production

Complete with "what-to-do" checklists, this hands-on resource offers helpful guidelines on how to design, plan and produce entertainment.
 

Description PRICE
The Complete Guide to Event Entertainment and Production $50.00
 

Casino Operations Management

Cutting-edge data, industry practices and trends are all here. Also security and safety, Internet gaming and using customer service as a marketing tool.
 

Description PRICE
Casino Operations Management $70.00
 

HACCP & Sanitation In Restaurants And Food Service Operations: A Practical Guide Based On The USDA Food Code

According to the FDA, it is estimated that up to 76 million people get a food-borne illness each year. Since people don't go to the doctor for mild symptoms, the actual number of illnesses can't be known. But 5,000 people a year die from food-borne illness in the United States, and many others suffer long-term effects.

Most all of this sickness and death could have been prevented with the proper procedures that are taught in this comprehensive book. If these numbers don't upset you, realize that a food-borne outbreak in your establishment can put you out of business, and certainly
if the business survives it will be severally damaged, this of course after the lawsuits are resolved. If you do not have proper sanitation methods and a HACCP program in place, you need to remedy that today.

Description PRICE
HACCP & Sanitation In Restaurants and Food Service Operations: A Practical Guide Based On The USDA Food Code $79.95
 

How To Hire, Train and KEEP The Best Employees For Your Small Business

You will learn the fundamentals of sound hiring, learn how to identify high-performance candidates and how to spot evasions. Innovative step-by-step descriptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization.

The book is filled to the brim with innovative and fun training ideas (that cost little or nothing) and ideas for increasing employee involvement and enthusiasm. When you get your employees involved and enthused, you will keep them interested and working with you, not against you. With the help of this book, get started today on building your workplace into one that inspires employees
to do excellent work because they really want to!

Description PRICE
How To Hire, Train and KEEP The Best Employees For Your Small Business $29.95
 

Webster's New World Dictionary of Culinary Arts,
Second Edition

A comprehensive dictionary containing over 25,000 entries covering food identification, preparation, cooking methods, nutrition and much more.
 

Description PRICE
Webster's New World Dictionary of Culinary Arts, Second Edition $39.95
 

MYOB: Mind Your Own Business, People, Performance, Profits

You know Jim's other best sellers, now get his latest! Filled with over 250 of Sullivan's newest and most creative ways to improve service, increase sales, acquire more customers, retain quality team members, reward employees and beat the competition every day. Read it & Reap!
 

Description PRICE
MYOB: Mind Your Own Business, People, Performance, Profits $15.95
 

Restaurant Franchising, Second Edition

Everything you ever wanted to know about franchising is here. An overview of the entire franchise process from selection, to launch, to profitable operation. Reviews basic legalities, regulations, agreements, and trademarks. Photos.
 

Description PRICE
Restaurant Franchising, Second Edition $69.95
 

Franchising & Licensing: Two Ways to Build Your Business

Here is the strategic guide you’ve been looking for to help you create and manage an efficient, profitable, and trouble-free business franchise growth plan. Learn how to avoid the common pitfalls of franchising, licensing, joint ventures, distributorships, and other leveraged marketing structures. Expand market share, and build customer loyalty.
 

Description PRICE
Franchising & Licensing: Two Ways to Build Your Business $45.00
 

The Restaurant Training Program

A complete ready-to-use foodservice staff training program. Covers sanitation, service, and food production. 405 pages.
 

Description PRICE
The Restaurant Training Program $89.95
 

How To Open and Run a Successful Restaurant

This is the book for anyone who is about to take the big leap into becoming an independent restaurant owner. A soup - nuts guide to starting and running a restaurant. Color Photos. 267 pages.
 

Description PRICE
How To Open and Run a Successful Restaurant, 2nd ed. $29.95
 

Restaurant Site Location: Finding, Negotiating & Securing
The Best Food Service Site For Maximum Profit 

Learn the essential characteristics of the best location - Increase your profits by choosing the right location - How to analyze and learn from the competition
 

Description PRICE
Restaurant Site Location: Finding Negotiating & Securing the Best Food Service Site for Maximum Profit $19.95
 

Buying & Selling A Restaurant Business: For Maximum Profit

Learn the proven techniques & insider secrets - Everything you need to know to buy, sell and finance a restaurant business - Learn to analyze the true value while getting the best terms
 

Description PRICE
Buying & Selling A Restaurant Business: For Maximum Profit $19.95
 

Restaurant Marketing & Advertising:
For Just A Few Dollars A Day 

Learn the most effective marketing strategies for your restaurant - Stop wasting money on advertising programs that don’t work - Learn how to dramatically increase restaurant sales with little cost
 

Description PRICE
Restaurant Marketing & Advertising: For Just A Few Dollars A Day $19.95
 

Restaurant Promotion & Publicity:
For Just A Few Dollars A Day 

Learn how to get free publicity for your restaurant - Maximize your restaurant's exposure - Win new customers - Real life examples and advice from the experts
 

Description PRICE
Restaurant Promotion & Publicity: For Just A Few Dollars A Day $19.95
 

Controlling Restaurant & Food Service Operating Costs 

Learn how to lower your Food Service operating costs today - Real world time tested examples from the experts - Step-by-step descriptions of tools and techniques used to control costs
 

Description PRICE
Controlling Restaurant & Food Service Operating Costs $19.95
 

Controlling Restaurant & Food Service Food Costs

Provides practical and realistic examples on controlling costs - Real world time tested examples from the experts - Step-by-step descriptions of tools and techniques used to control costs
 

Description PRICE
Controlling Restaurant & Food Service Food Costs $19.95
 

Controlling Restaurant & Food Service Labor Costs

Expert advice and guidance on setting performance standards - Step-by-step descriptions of tools and techniques used to control costs - Real world time tested examples from the experts
 

Description PRICE
Controlling Restaurant & Food Service Labor Costs $19.95
 

Controlling Liquor, Wine & Beverage Costs

Provides practical and realistic examples on controlling costs - Real world time tested examples from the experts - Step-by-step descriptions of tools and techniques used to control costs
 

Description PRICE
Controlling Liquor, Wine & Beverage Costs $19.95
 

Building Restaurant Profits: How To Ensure Maximum Results

Real world time tested examples from the experts - How to arrive at the right financial numbers and percentages - Provides practical and realistic examples on maximizing profits
 

Description PRICE
Building Restaurant Profits: How To Ensure Maximum Results $19.95
 

Waiter & Waitress Training: How To Develop
Your Staff For Maximum Service & Profit

    

Managers will learn how to develop a winning team of food service members that will give consistently excellent service that will bring guests back. Available in English and Spanish versions.
 

Description PRICE
Waiter & Waitress Training: How To Develop Your Staff For Maximum Service & Profit $19.95


 

Bar & Beverage Operation: Ensuring
Success & Maximum Profit

A complete course in bar business management, and operation - Provides practical and realistic examples on maximizing profits - Real-world time tested examples from the experts
 

Description PRICE
Bar & Beverage Operation: Ensuring Success & Maximum Profit $19.95
 

Successful Catering: Managing The Catering
Operation For Maximum Profit

Everything you need to start a successful catering business - Provides practical and realistic examples on maximizing profits - Learn how to sell, market and run a profitable catering company
 

Description PRICE
Successful Catering: Managing The Catering Operation For Maximum Profit $19.95
 

Food Service Menus: Pricing and Managing The Food Service Menu For Maximum Profit

Detailed information on designing and pricing for profit - Learn menu costing, pricing, layout, design, & menu analysis - Provides practical and realistic examples on maximizing profits
 

Description PRICE
Food Service Menus: Pricing and Managing The Food Service Menu For Maximum Profit $19.95
 

Increasing Restaurant Sales: Boost Your Sales & Profits By Selling More Appetizers, Desserts, & Side Items

Learn how to how to increase restaurant sales - Filled with real world ideas, examples and techniques - Build customer loyalty and keep bringing them back
 

Description PRICE
Increasing Restaurant Sales: Boost Your Sales & Profits By Selling More Appetizers, Desserts, & Side Items $19.95
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